yale shootbolt locks

Guaranteed quality at Windows & Doors 2 You

When you choose Windows & Doors 2 You for your home improvement project, then you can be confident that you're getting the highest quality of products that are fully supported with a comprehensive guarantee. We’re proud to offer the Yale £1,000 anti-snap guarantee, a 10-year security guarantee, and a product guarantee.

  • £1,000 anti-snap guarantee: In the unlikely event that your cylinder is snapped under attack due to a forced break-in, then you will receive £1,000 compensation for any distress and inconvenience caused.
  • 10-year security guarantee: The Yale 10-year security guarantee states that all Yale locks are designed, developed and tested to exacting standards. This superior collection of PAS24 window and door hardware delivers high-performance security and added peace of mind.
  • Product guarantee: Yale guarantees that it will replace any Yale product, including Shootbolt locks that fail to function correctly due to manufacturing defects, free of charge.
  • For more information on our guarantees, contact a member of our team today.

Terms and Conditions

£1,000 Anti-Snap Guarantee:

Terms: Simply register your guarantee online within 30 days of purchase to ensure you are covered for five years. The cylinder must be correctly installed and maintained, the break-in must be reported to the police and Yale within 7 days, and the cylinder must be the initial point of forced entry.
Claim Process: The homeowner must complete a claims form and provide supporting documents such as a crime reference number and photographic evidence of the damaged cylinder. Yale will send a engineer to inspect the cylinder and assess the claim.
Exclusions: The guarantee does not apply if the hardware has been modified, repaired, or altered without Yale’s approval , if the break-in occurred due to any other component, or if the property is not occupied, furnished, or in residential use.

10-year Security Guarantee:

  • To be eligible for the security guarantee, you must fill out and submit an online registration form within 14 days of the windows and doors being fitted.
  • Security Requirements: Doors and/or windows must be securely closed, deadlocked with the key and the key removed from the cylinder lock, and not in night vent position.
  • Claim Process: The homeowner must contact their installer and provide the crime number within 14 days of a forced entry, and allow a joint investigation by Yale, us, and the manufacturer.
  • Guarantee Benefits: If the doors and windows meet the security standards and the forced entry was due to a manual intervention, Yale may repay the user’s insurance excess of up to £1,000.
  • Exclusions: The guarantee does not cover forced entry through double doors or French doors, or through exposed parts of the locking mechanism.

Product Guarantee:

  • Replacement policy: Yale will replace defective products on an exchange basis and may supply alternative products if the original ones are unavailable.
  • Claim procedure: Any claim must be made with the seller and proof of purchase/ supply date is required. Yale must be given the opportunity to inspect the product or visit the site before claims can be considered.
  • Exclusions: This guarantee does not cover products that have been incorrectly fitted, adjusted, maintained, operated, abused, vandalised or subjected to forces and stress beyond normal use.

Our Accreditations

CORGI logo Trading Standards logo Interface UKAS ISO 14001 Certified logo Interface UKAS ISO 14001 Certified logo

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Visit our uPVC and aluminium showroom

View our range of windows, doors and conservatory roofs at our state-of-the-art West Midlands double-glazing showroom.

    • Windows and Doors 2 You
    • Unit 27
    • Hortonwood 33
    • Telford
    • Shropshire
    • TF1 7EX

    Mon - Fri: 9:00am - 5:00pm

    Sat - Sun: Closed

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